Use the form below to tell me about it (or ask a question). It can be about strategy, marketing, design, websites and apps, products and services, customer experience, employee experience — you name it!
You’ll be added to my email list. (And if you want to subscribe without sharing a struggle or question, just leave that field blank.)
I personally review all submissions. If yours is chosen, my answer will be sent to all subscribers first, then published here on Friction Fixer. As a subscriber, you’ll also receive other exclusive invitations and content.
And don’t worry: I’ll never sell your info, and you can unsubscribe at any time. I only track whether you open or click my emails. I also promise not to spam you (never more than one email per week, usually less).